6 E-commerce Technologies and Applications

You can’t avoid the importance of e-commerce technologies and applications. E-commerce architecture and activities are dependent on the following:

  • The internet, intranet, and extranet are the network infrastructures or foundation of e-commerce.
  • Security of information, marketing, transaction process, and payment services must be provided to the customer.
  • Trading and business partners rely on the internet and extranets to exchange and accomplish secure transactions using electronic data interchange (EDI).
  • Company employees depend on a variety of Internet resources to communicate and collaborate in support of e-commerce activities.
  • Internet service professionals and end-users can use a variety of software tools to develop and manage the contents and operations of the websites.

E-commerce Technologies

EC Technology services


Application services
  • Business-to-consumer
  • Business-to-business
  • Internal business process
Brokerage and data management
  • Interactive order processing
  • Secure payment systems
  • Clearinghouses for virtual malls
Interface service
  • Interactive catalogs
  • Directory support functions
  • Software agents
Secure messaging
Middleware services
  • Hypermedia document management
  • Web/legacy systems interface
Network infrastructure
  • Internet, intranet, and extranet
  • Client/server and other networks
E-commerce technologies and applications
E-commerce technologies and applications

Figure: E-commerce technology services.

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